Last updated: Jan 2, 2023
Welcome to www.amattendees.com (“Site”). This Privacy Policy explains how we collect, use, share and protect personal information processed in relation to the Site and the services that we offer (“Services”) (collectively, “Platform”) and other interactions (e.g., customer service inquiries, live chat, social media etc.) that you may have with us. It also tells you about your choices with respect to our collection, use and disclosure of your personal information.
We recommend that you read this Privacy Policy carefully as it provides important information about your personal information and your rights under the law.
IF YOU ARE AN INDIVIDUAL LOCATED IN THE EEA OR THE U.K.: If you are located in the European Economic Area (“EEA”) or the United Kingdom (“U.K.”), this entire Privacy Policy applies to you. However, please see the section titled Additional Information for Users in the EEA and the U.K., which provides more information about which rights you have regarding the processing of your personal data.
IF YOU ARE CALIFORNIA RESIDENT: If you are a resident of California, this entire Privacy Notice applies to you. However, please see the section titled Additional Information for California Residents below, which will inform you in detail about our information collection practices and your specific rights.
If you have any questions, comments, or concerns regarding this Privacy Policy and/or our data practices, or would like to exercise your rights, do not hesitate to contact us on our contact us page.
This Privacy Policy was last updated on the date indicated above. Our business and/or the Platform may change from time to time, and as a result, at times it may be necessary for AMAttendees to make changes to this Privacy Policy. AMAttendees reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. However, if we make changes that we believe will materially impact this Privacy Policy or your rights, we will promptly notify you of those changes. We encourage you to review this Privacy Policy from time to time. Your continued use of the Platform after any changes or revisions to this Privacy Policy will indicate your agreement to the terms of any such revised Privacy Policy.
AMAttendees does not knowingly collect information from children under the age of 16. If you are under the age of 16, please do not submit any personal data through the Platform. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide personal data on our Platform without their permission.
If you have reason to believe that a child under the age of 16 has provided personal data to AMAttendees through the Platform, please contact us and we will endeavor to delete that information from our databases.
Throughout this Privacy Policy, “personal information” (or “personal data” as used interchangeably) refers to any information that is unique to an individual, such as name, address, email address, phone number, IP address and other information that can reasonably identify an individual. This Privacy Policy applies to personal information (that we collect, store, disclose or otherwise process) from or about:
What personal information we collect and process depends on a number of factors. As explained in more detail below, we process personal information that we receive directly from you when you provide it to us, such as when you sign up for our Services, or indirectly, such as through automated technologies (e.g., cookies) or from third parties. We also collect information for Business Profiles in a variety of ways as explained below.
Information We Collect Directly From You
You can generally visit our Site without having to submit any personal information. However, if you wish to use our Services, you will be asked to provide information about yourself.
Contacting Us
If you contact us through our “Contact Us” form on the Site or via the chat feature, we process any personal information contained in those communications, including name, contact information, company and any other information that you submit to us.
Signing up for our Services
If you sign up for our Services, whether as a free registration or paid subscription, we will collect personal information as follows:
If you are a Customer, we use PCI-compliant third-party processors, as explained in Payment Processing. Payment information is processed by our payment service providers, and we receive a confirmation of payment, which we then associate with your account and any relevant transactions.
Testimonials
Testimonials contain names, photos and contact information. If you submit a testimonial, with your consent, it may be posted on the Site and publicly visible. We may also share it with strategic partners.
Automatically Collected Information
If you are browsing or interacting with the Site, we collect the same basic information that many other websites collect. Even if you do not have an account, we, or authorized third parties engaged by us, automatically collect information about your use of the Site, which consists of:
We (and certain authorized third parties) use cookies and similar technologies in order to collect Device, Usage and Location Information. Some cookies are necessary to make the Site and our content available to you, while others are meant to improve the Site and enable us to analyze and measure audience and traffic.
AMAttendees collects and compiles information about individuals with whom it does not have a direct relationship, but whose Business Profiles are included on our Platform. This information is gathered, compiled (and updated) and provided to our Customers as part of the Services. Information that we collect and store to create Business Profiles (“Business Profile Data”) consists of business or professional information and includes personal and non-personal information, as described below. We collect Business Profile Data in a variety of ways:
A Business Profile includes (but does not always contain all of) the following Business Profile Data:
Individuals whose information is contained on the Platform may contact us to have their Business Profile Data updated, rectified or deleted.
Google Analytics
We use third-party analytics services, such as Google Analytics, to generate and process statistical or demographic data. These third parties use cookies to compile reports on the Site’s activity and Site Visitors, and provide other services related to Site activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a return visitor, and any referring website. To learn more about how to opt-out tracking by Google Analytics, please click here
We use Hotjar in order to better understand our users’ needs and to optimize the Site and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g., how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our Site and Services with user feedback in mind. Hotjar uses cookies and other technologies to collect data on users’ behavior and their devices. This includes Device and Usage Information as well as geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden from selling any of the information that it collects on AMAttendees’s behalf.
For further details and information on blocking Hotjar, please click here.
We collect payments from Customers only and do not directly collect or store payment information. We use third-party, PCI-compliant, payment processors, which collect payment information on our behalf in order to complete transactions with our Customers. While our administrators are able to view and track actual transactions via the client portals of the payment processors, we do not have access to, or process, credit card information.
We use your personal information for a number of different reasons, as further explained below.
In addition, for users located in the EEA and the U.K., we must have a valid legal basis in order to process your personal data. Generally speaking, the main legal bases under the European Union’s General Data Protection Regulation (GDPR) that justify our collection and use of your personal data are:
Below are the general purposes and corresponding legal bases (in brackets) for which we may use your personal information:
We disclose your personal information as described below.
Third-Parties and Service Providers
AMAttendees discloses users’ information to our third party agents, contractors or service providers who are hired to perform services on our behalf. These companies do things to help us provide the Platform, and in some cases collect information directly, for example as explained in Payment Processing above. Below is an illustrative list of functions for which we may use third-party service providers:
Professional service providers, such as auditors, lawyers, consultants, accountants and insurers
Customers
Business Profile Data is disclosed to our Customers and Site Visitors in connection with our Services, as well as strategic partners. To exercise your rights with respect to personal information contained in your Business Profile, please contact us.
Business Transfers
As we continue to grow, we may purchase websites, applications, subsidiaries, other businesses or business units. Alternatively, we may sell businesses or business units, merge with other entities and/or sell assets or stock, in some cases as part of a reorganization or liquidation in bankruptcy. In order to evaluate or as part of these transactions, we may transfer your personal information to a successor entity upon a merger, consolidation or other corporate reorganization in which AMAttendees participants, or to a purchaser or acquirer of all or a portion of AMAttendees’s assets, bankruptcy included.
Anonymized Information
We share aggregated, automatically-collected or otherwise non-personal information with third parties for various purposes, including (i) compliance with reporting obligations; (ii) for business or marketing purposes; (iii) to assist us and other parties in understanding our users’ interests, habits and usage patterns for certain programs, content, services, marketing and/or functionality available through the Platform. We do not share personal information about you in this case.
Legal Obligations and Security
In addition, AMAttendees will preserve or disclose your personal information in limited circumstances (other than as set forth in this Privacy Policy), including: (i) with your consent; (ii) when we have a good faith belief it is required by law, such as pursuant to a subpoena, warrant or other judicial or administrative order (as further explained below); (iii) to protect the safety of any person and to protect the safety or security of our Platform or to prevent spam, abuse, or other malicious activity of actors with respect to the Platform; or (iv) to protect our rights or property or the rights or property of those who use the Platform.
If we are required to disclose personal information by law, such as pursuant to a subpoena, warrant or other judicial or administrative order, our policy is to respond to requests that are properly issued by law enforcement within Canada or via mutual legal assistance mechanism (such as a treaty). However, if we receive information that provides us with a good faith belief that there is an exigent emergency involving the danger of death or serious physical injury to a person, we may provide information to law enforcement trying to prevent or mitigate the danger (if we have it), to be determined on a case-by-case basis.
Information We Use for Advertising and Marketing
We advertise our Platform by targeting (and measuring the performance of) ads to Site Visitors, Customers on other websites and platforms directly or through a variety of partners, including third party advertisers, ad server companies, social networks and ad networks (collectively, “External Ad Partners”). In order to advertise our Services, we or our External Ad Partners use the following information, whether separately or combined:
When we serve ads based on the foregoing information, it is referred to as “targeted advertising” because External Ad Partners track your activity on and off the Site in order to deliver targeted advertising based on your activity, such as one of your visits to the Site. In addition, as noted above, the information that External Ad Partners collect from our Services may be combined with other information from other sources and be used to build profiles on you and other individuals for the purposes of delivering targeted advertising.
In addition to advertising our Services, we use Customer data and content to market our Services, promote additional features or encourage Customers to share our Platform.
Ad Choices
You can opt-out from some third party behavioral advertising by contacting us.
For more information about interest-based advertising, please visit the Network Advertising Initiative website and/or the Digital Advertising Alliance (“DAA”) Self-Regulatory Program for Online Behavioral Advertising website. To learn more about interest-based advertising and to opt-out of this type of advertising by third parties that participate in the DAA’s AppChoices tool, please use this link. Please note that any opt-out choice you exercise through these programs will apply to interest-based advertising by the third parties you select, but will still allow the collection of data for other purposes, including research, analytics, and internal operations. You may also continue to receive advertising, but that advertising may be less relevant to your interests. You may have more options depending on your mobile device and operating system. For example, most device operating systems (e.g., iOS for Apple phones, Android for Android devices) provide their own instructions on how to limit or prevent the delivery of tailored in-application advertisements. You may review the support materials and/or the privacy settings for the respective operating systems to learn more about these features and how they apply to tailored in-app advertisements.
For users in the EEA and U.K., we provide opt-in mechanisms with respect to non-essential cookies. If you opt-in and subsequently change your mind, you may withdraw your consent at any time by contacting us.
This Privacy Policy applies only to the Platform. The Platform may contain links to other websites owned and operated by third parties – and therefore not controlled by AMAttendees (“Third Party Sites”). For instance, we may post YouTube videos with information about our Services. To the extent that Third Party Sites collect any personal data when you click on a link to their Third Party Sites, they are responsible for informing you of their data collection and privacy practices, among other things. When you click on a link that takes you to a Third Party Site, we suggest reviewing their privacy policies to understand what information they collect and how they collect it.
We use social media plug-ins (e.g., Facebook, Twitter). These features may collect your IP address and/or other information as set forth in each social platform’s privacy policy, which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. AMAttendees also has a presence on some social media platforms, including Twitter and LinkedIn. Through our accounts on social media platforms, we may in some instances collect personal information when you interact with the AMAttendees accounts or otherwise communicate with us through those accounts. Any information that you post on social media is governed by each social platform’s privacy notices, and any personal information that we collect via our social media accounts will be processed in accordance with this Privacy Policy.
AMAttendees does not respond to Do Not Track (“DNT”) browser signals. For more information on DNT settings generally, please visit https://allaboutdnt.com.
To keep your information accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update any information in our possession that you have previously submitted via the Platform. Note that you may also manage your communications preferences and the receipt of any commercial communication by clicking the “unsubscribe” link included at the bottom of all emails from AMAttendees. You may also adjust your preferences through your account settings if you have an AMAttendees account, or contact us.
You have choices about how to protect and limit the collection, use, and sharing of information about you. Note that in order to protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections or delete your information.
Accessing and Changing Your Information
You can access and change certain information through the Platform if you are a Customer, or by contacting us.
Deleting Your Account or Business Profile
If you are a Customer, you may delete your account information at any time by contacting us. We may retain certain information about you as required by law or for legitimate business purposes after you delete your account.
If you would like to delete your Business Profile Data, please contact us.
Controlling the Use of Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject first and third-party cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
For users in the EEA and U.K., we provide opt-in mechanisms with respect to non-essential cookies. If you opt-in and subsequently change your mind, you may withdraw your consent at any time by contacting us.
Controlling Advertising and Analytics
Some analytics providers we partner with may provide specific opt-out mechanisms. For example, you may manage the use and collection of certain information by Google Analytics via the Google Analytics Opt-out Browser Add-on. You can opt-out of the behavioral analytics services provided by Hotjar by clicking here.
As explained here, you may also generally opt-out of receiving personalized advertisements from certain third-party advertisers and ad networks. To learn more about these advertisements or to opt-out, please visit the sites of the Digital Advertising Alliance and the Network Advertising Initiative, or if you are a user in the European Economic Area, Your Online Choices.
For users in the EEA and U.K., we provide opt-in mechanisms with respect to non-essential cookies. If you opt-in and subsequently change your mind, you may withdraw your consent at any time.
Controlling Promotional Communications
You may opt-out of receiving some or all categories of promotional communications from AMAttendees by following the instructions/link contained in those communications or, if you are a Customer, by updating your email options in your account preferences. If you opt-out of promotional communications, we may still send you non-promotional communications, such as information about your account and/or transactions, or your use of the Services.
General Retention Periods
We use the following criteria to determine our retention periods: the amount, nature and sensitivity of your information, the reasons for which we collect and process your personal data, the length of time we have an ongoing relationship with you and provide you with access to our Platform, and applicable legal requirements. We will retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to comply with applicable legal, tax or accounting requirements). Additionally, we cannot delete information when it is needed for the establishment, exercise or defense of legal claims (also known as a “litigation hold”). In this case, the information must be retained as long as needed for exercising respective potential legal claims.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.
For any questions about data retention, please contact us.
Anonymization
In some instances, we may choose to anonymize your personal data instead of deleting it, for statistical use, for instance. When we choose to anonymize, we make sure that there is no way that the personal data can be linked back to you or any specific user.
We take steps that are reasonably necessary to securely provide our Platform. We have put in place reasonably appropriate security measures designed to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We limit access to personal data only to those employees, agents, contractors and the third parties who have a business need-to-know.
We also have procedures in place to deal with any suspected data security breach. If required, we will notify you and any applicable regulator of a suspected data security breach. We also require those parties to whom we transfer your personal information to provide acceptable standards of security.
Notwithstanding, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Platform may not be secure. Therefore, take special care in deciding what information you send to us via email. For any questions about the security of your information, please contact us.
We may sell your personal information within the scope of, and according to the defined meaning of, a “sale” under NRS 603A. If you would like to opt-out of such sales of your personal information, please contact us. We will respond to verifiable requests as required by NRS 603A.
We are located in Canada, and the personal information that we collect is stored on servers located in the United States. This means that your personal information will be collected, processed and stored in the United States, which may have data protection laws that are different from (and sometimes less protective than) the laws of your country or region, such as the GDPR.
By sending us personal information, you agree and consent to the processing of your personal information in the United States, which may not offer an equivalent level of protection to that required in other countries (particularly the European Union), and to the processing of that information by us on servers located in the United States, as described in this Privacy Policy.
We have implemented safeguards designed to ensure that the personal information we process remains protected in accordance with this Privacy Policy. Safeguards we may take in our discretion include, for instance, entering into standard contractual clauses in connection with any onward transfers of personal information. We may implement other mechanisms and take similar appropriate safeguards with our third-party service providers and partners. Further details can be provided upon request.
Note: Customers are considered independent controllers of Business Profile Data that they receive in connection with the Services. As such, for Customers that are not located in the EEA, the U.K or a third country deemed adequate by the European Union and that access and create a back-up copy of Business Profile Data must enter into and adhere to the standard contractual clauses (controller to controller) as set forth in our Terms and Conditions.
If you are in the EEA or the U.K., please read this section for more information.
Staying In Control of Your Information: Your Rights
If you are in the EEA or the U.K., you have certain rights in relation to your personal data:
These rights are subject to certain rules around when you can exercise them.
If you are located in the EEA or the U.K. and wish to exercise any of the rights set out above, you may contact us. If you are in the EEA, you may contact our representative in the EU, as explained below.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights) unless your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request under those circumstances.
We may need to request specific information from you to help us confirm your identity. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. If we cannot reasonably verify your identity, we will not be able to comply with your request(s).
We will respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated as required by law.
Social Media and Joint Controllership for Individuals in the EEA
Sometimes, AMAttendees acts as a ‘joint controller’ with certain third parties, namely certain social media sites, such as LinkedIn. When AMAttendees and a partner act as joint controllers, you (as a data subject) may exercise your rights against AMAttendees and/or the third party. For a list of joint controller relationships, please contact us.
In order to market our Platform and stay in touch with users, we maintain a Facebook page and use Facebook Pixel (“Facebook Products”). With respect to our use of these Facebook Products, we are jointly responsible with Facebook Ireland for the processing activities (“Joint Processing”):
Facebook Ireland Ltd.,
4 Grand Canal Square, Grand Canal Harbor
Dublin 2, Ireland
Information about the personal data that is collected from you by Facebook, as well as how and why it is processed by Facebook, can be found at https://www.facebook.com/about/privacy. AMAttendees and Facebook have entered into an agreement in order to determine the respective responsibilities for compliance with our obligations in connection with the Joint Processing within the meaning of the GDPR. This joint controller agreement, which sets out the reciprocal obligations, is available here.
Please note that Facebook Ireland is responsible for enabling data subjects’ rights under Articles 15-20 of the GDPR with regard to the personal data stored by Facebook Ireland in connection with the Joint Processing, as further described in Facebook’s privacy policy. To exercise your rights, please go to your Facebook settings or contact Facebook as set forth in its privacy policy.
It cannot be excluded that some processing by Facebook Ireland Ltd. will also take place in the United States by Facebook Inc.
With respect to our use of the “Page Insights”, we are joint controllers of your personal data with LinkedIn. You may find the joint controller addendum at https://legal.linkedin.com/pages-joint-controller-addendum.
This Notice for California Residents (“CCPA Notice”) supplements the information contained in the Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California (“Consumers”). We have created this CCPA Notice in order to comply with the California Consumer Privacy Act of 2018 (“CCPA”).
Please note that this CCPA Notice does not apply to employees and job applicants.
Categories of Information We Collect
Within the last twelve (12) months, AMAttendees has collected the following categories of personal information (as defined in the CCPA) from or about Consumers (note that the lettered categories are according to lettering in the CCPA):
Personal information does not include:
Information that is specifically exempt from the scope of the CCPA.
Categories of Sources of Personal Information
AMAttendees obtains the categories of personal information listed above from the following categories of sources:
Use of Personal Information
We may use, or disclose the personal information we collect for one or more of the following business purposes as described in our privacy policy.
Disclosure of Personal Information
Service Providers
AMAttendees may disclose your personal information to service providers for a business purpose. When we disclose personal information for a business purpose, we enter into a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the services for us. As explained in more detail above, we also share your personal information with certain categories of service providers who assist us in providing our Services and with our business.
In the preceding 12 months, AMAttendees has disclosed the following categories of personal information for a business purpose:
Sale of Personal Information
The CCPA defines ‘sale’ very broadly. It includes the sharing of personal information with third parties in exchange for anything of value. According to this broad definition, in the year before this section was last updated, we may have sold the following categories of personal information to third parties:
The third parties to whom we may sell personal information are:
Your Rights and Choices
The CCPA provides Consumers with specific rights regarding their personal information, provided that we are able to verify their identities.
Opting-out of Sales of Personal Information
If your information is contained in a Business Profile and you would like to opt-out of us selling your personal information. You can also opt-out of the sale of your personal information that is collected automatically when you visit the Site by contacting us.
Access to Specific Information and Data Portability Rights
You have the right to request that AMAttendees disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive your request and verify your identity, we will disclose such information to you.
Deletion Request Rights
You have the right to request that AMAttendees delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive your request and verify your identity, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
Note: we may deny your deletion request if retaining the information is necessary for us or our service provider(s) for certain reasons as permitted and set forth in the CCPA, in which case we will inform you of those reasons.
Exercising Your Consumer Rights
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable Consumer request related to your personal information. You may also make a verifiable Consumer request on behalf of your minor child. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
An authorized agent is a natural person or a business entity registered with the Secretary of State that a Consumer has authorized to act on his or her behalf. When a Consumer uses an authorized agent to submit a request to know or a request to delete, AMAttendees may require that the Consumer provide the authorized agent written permission to do so and verify his or her own identity directly with AMAttendees, unless the Consumer has provided the authorized agent with a valid power of attorney. AMAttendees may deny a request from an agent that does not submit proof that he or she has been authorized by the Consumer to act on his or her behalf.
Please note that the methods for verification are set forth in the CCPA, which also requires us to consider a number of factors, such as the type, sensitivity, and value of the personal information or the risk of harm posed by unauthorized access or deletion, on a case-by-case basis.
To exercise the rights described above, please submit a verifiable Consumer request to us here.
You may only make a verifiable Consumer request for access or data portability twice within a 12-month period. We do not charge a fee to process or respond to your verifiable Consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
We endeavor to respond to a verifiable Consumer request within the timeframes set forth in the CCPA. If applicable, in our response, we will also explain the reasons we cannot comply with a request.
Non-Discrimination
We will not discriminate against you in a manner prohibited by the CCPA because you exercise your CCPA rights. Please note that to use our Services, we do require the collection of your personal information – for example, to sign you up or to complete a paid transaction. While you may request to delete your personal information under CCPA, such deletions may affect our ability to offer the Services.
Other California Privacy Rights
California residents may request information about our disclosures of certain categories of personal information to third parties for such third parties’ direct marketing purposes. California residents may make such request by contacting us. We will provide a list of the categories of personal information disclosed to such third parties for their direct marketing purposes during the immediately preceding calendar year, along with the names and addresses or these third parties. This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the email specified in this section.
If you have any questions regarding this CCPA Notice, please contact us directly.